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Computing
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Shopping, payment and delivery

How do I place an order?
Can I cancel an order?
Can I order without registering?
How can I track my parcel?
Which payment methods do you offer?
Can I pay in instalments?
What are the delivery costs and times?
How much is postage?
Can I collect my order from your location?

For businesses

Do you issue invoices to companies?
Do you participate in public procurement and tenders?
Can equipment be hired instead of purchased?
Do you offer advice and delivery of IT or digital projects tailored to a business?

Returns and warranty

What is the procedure for returning a product?
What is the warranty period for individual products?
How do I make a warranty claim or complaint?
Where should I bring or send a product for servicing?

Computer equipment

How do I choose a suitable computer or laptop for my needs?
Do you also sell refurbished equipment?

Digital Signage – professional solutions for digital advertising and information

What is Digital Signage and which sectors is it suitable for?
What equipment do I need to set up a system?
What is the difference between LED, LCD, OLED and e-paper displays?
Do you create bespoke solutions?
Do you offer a complete service – advice, supply, installation and commissioning?
What does it cost to set up a system?
Can existing displays be integrated into your system?
Is the equipment also suitable for outdoor use?

Installation, software and support

Do you provide installation?
How long does setup take from ordering to system commissioning?
Do you also offer software (CMS) for remote content management?
Can I manage multiple displays or locations from one place?
What content can I display?
Do you offer technical support?
How do I report a fault?

Servicing and maintenance

What does servicing involve?
Do you offer support and maintenance after system commissioning (SLA)?
How long is the warranty valid?
Do you provide remote diagnostics?
Can I upgrade the system later?

Gotovlje 74 d

3310 Žalec

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